Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Delivered very quickly! In a couple of days. It's still working.
Super Dealer, cute contact
great lock, fast delivery. works great
good
parfait
Nice castle. Small but works as described in the instructions
Works great, easy Setup of fingerprints, fast Delivery, very to empz
Everything is fine, everything works. Program non-working finger, where there are no abrasions and scratches.
Super fast delivery to Switzerland! Product good!
As described.. Very good lock
All right, for now it works perfectly
Cool castle, i liked. Works well!
It works perfectly. Thanks.
Castle bomb. In youtube there is a video on the setting of the castle. Take it will not regret.
Very cool to use at the gym! Hope have good news about the battery life...
Perfect. You can make one Administrator and up to 8 User.
I order the second, everything is clear, delivery is fast
I have some trouble with the coding. The finger should be pressed 10 times WHILE the green light is flashing. The lock have a great finish, and function very good
The thing is good. I got it fast. Packed well. There is a nuance in programming. Until all 10 fingers remember, discover how it fell on any touch. Essno can and one finger in 10 different touches for accurate reading.
Very nice. Recommended. It works well.
It works perfectly and able to record many prints opens and closes perfectly i recommend.
They have arrived quite soon and the operation is very correct i have been able to record five distinct tracks without problems, i don't know what will last but it works perfectly at the moment and recognizes the great footprint.
Excellent product, good attentive store. The goods came quickly. Very satisfied.
Looks fun lock, not tested set fingers, but with default works well.
working good